## Troubleshooting

Here is a list of issues and possible solutions:

Uthernet network card not working.

- There are problems when running with certain firewalls (eg. ZoneAlarm).
  - See the Uthernet network card section for details.

AppleWin doesn't startup.

- It could be being blocked by your anti-virus software. There is a known problem with Constant Guard Protection Suite.
  - From your anti-virus software, unblock AppleWin to allow it to run.

When using a non-US (or UK) keyboard, certain keys can't be typed.

- AltGr (or right Alt) needs to be used to type certain keys, eg:
  - '@' is AltGr+2 (for a Canadian-French keyboard).
  - '[' is AltGr+é (for an Italian keyboard).
- Some games or productivity software have an action based on the Open Apple (Alt) or Solid Apple (AltGr) keys, eg:
  - Lode Runner uses CTRL+@ to increase the lives.
  - AppleLogo // and AppleWorks 5.1 have problems when using an Italian keyboard.
- This dual function for AltGr (to both type a key and emulate Solid Apple) can cause problems such that the key (eg. '@') can never be typed.
- The workaround is to use the `-no-hook-alt` command line switch and configure Joystick 1 = "Keyboard (numpad)"; and then use the '0' and '.' keys for Open/Solid Apple.