Troubleshooting

Here is a list of issues and possible solutions:

How to reset AppleWin back to the default settings:

Uthernet network card not working.

There are problems when running with certain firewalls (eg. ZoneAlarm).
- See the Uthernet network card section for details.

AppleWin doesn't startup.

It could be being blocked by your anti-virus software. There is a known problem with Constant Guard Protection Suite.
- From your anti-virus software, unblock AppleWin to allow it to run.

When using a non-US (or UK) keyboard, certain keys can't be typed.

AltGr (or right Alt) needs to be used to type certain keys, eg:
- '@' is AltGr+2 (for a Canadian-French keyboard).
- '[' is AltGr+é (for an Italian keyboard).
Some games or productivity software have an action based on the Open Apple (Alt) or Solid Apple (AltGr) keys, eg:
- Lode Runner uses CTRL+@ to increase the lives.
- AppleLogo // and AppleWorks 5.1 have problems when using an Italian keyboard.
This dual function for AltGr (to both type a key and emulate Solid Apple) can cause problems such that the key (eg. '@') can never be typed.
The workaround is to use the `-no-hook-alt` command line switch and configure Joystick 1 = "Keyboard (numpad)"; and then use the '0' and '.' keys for Open/Solid Apple.

No Apple II speaker sound, but Mockingboard sound is working!

Check the Volume Control for the Speaker, under the Configuration->Sound tab.
Try installing the Realtek-specific audio driver supplied by ASUS (as opposed to the default Win10 driver).

Color (RGB Card/Monitor) and title compatibility issues:

Dragon Wars: double hi-res bit7 needs inverting, so use the -rgb-card-invert-bit7 command line switch.
Renegade: switches to 160x192 mode at the title screen and then B&W (at the title screen) after game play.
Apple's AppleColor card or Video7's RGB-SL7 card: corruption for titles/demos that accidentally switch to foreground/background hi-res mode, eg. French Touch DIGIDREAM demo.

Can't switch to 2x windowed mode:

If the resolution isn't high enough to support 2x windowed mode, then AppleWin will refuse to switch.
For different versions of Windows this is slightly different:

Can't set bookmark 0 in the debugger / CTRL+SHIFT+0 not working: Configuration settings

Windows 7: Change keyboards or other input methods -> 'Keyboards and Languages' tab -> Change Keyboards -> 'Advanced Key Settings' -> Change Key Sequence...

Windows 10: Typing -> Advanced Keyboard Settings -> Input language hot keys -> Change Key Sequence...

Time & Language -> Typing -> Advanced Keyboard Settings -> Input language hot keys -> Change Key Sequence...

.po floppy image doesn't boot and may crash to the monitor.

Try renaming with a ".do" or ".dsk" extension.
Or you can use a utility like CiderPress to convert them to proper .po disks and then they will work correctly in emulators and with ProDOS block devices.
Details: